Symptom
It is not possible to enlarge the front and back of a product image on Survey
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Visit WC
- Go to Visit View
- Open any available Visit
- Go to "Surveys" tab
- Open any Survey with a Product Image
- Click on the product image
- RESULT: It is only possible to see the front of the enlarged image.
Cause
Currently C4C has this limitation, as a standard behavior it's not possible to see the front and back of the image in an enlarged view.
Resolution
This is the current expected behavior of SAP Cloud for Customer.
1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder. Check the link: https://partneredge.sap.com/content/partnerfinder/search.html#/
2. If you are a customer: Contact your Account Executive. Check the link https://www.sap.com/services/innovation.html#contact-us.
An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea. Check the link https://influence.sap.com/sap/ino/#/campaign/1868 - C4C Sales
Keywords
Image, Survey, enlarged, Product, Visit, Front, Back, View , KBA , LOD-LE-SUR , Survey , How To