3463165 - Promotion Management Wizard showing blank on dependencies page

• PMW shows a blank dependency screen while calculating the dependencies
• sometime shows "GetDependencyFail" and sometime shows nothing
• Error: "Scenario failed: Promote (Live CMS to Live CMS)!
• Dependency showing blank page in PMW
• This error also occurs on a large selective content scenario while calculating the dependencies or after clicking finish when promotion starts to run.
• PMW throws this error in logs :
  Caused by: com.businessobjects.framework.dependency.dm.exception.DMException$ExceptionWrapper: com.crystaldecisions.sdk.plugin.desktop.event.internal.ReportEvent (loaded by com.businessobjects.plugins.CrystalReports@38434 org.eclipse.osgi.internal.loader.EquinoxClassLoader) cannot be cast to com.businessobjects.sdk.plugin.desktop.dependencyrule.IDependencyRule (loaded by com.businessobjects.boesdk@33163 org.eclipse.osgi.internal.loader.EquinoxClassLoader)
      at 
• "GetDependencyFail"

• SAP BusinessObjects Business Intelligence Platform 4.x (4.2 SP5 & above)
• Promotion Management
• Windows

BI, Platform, Promotion, Management, LCM, SAP BI, 4.1, 4.2,4.3, bilcm, Business Objects, bobj, life, cycle, Promotion Management Wizard, PMW, GetRelatedDependenciesFailed, live-to-live, live-to-biar, blank page on dependencies, dependencies , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem