SAP Knowledge Base Article - Public

3463212 - Supplier Invoice search for invoice, returns incorrect hits or documents

Symptom

Supplier Invoice search for invoice, returns incorrect hits or documents

Environment

SAP Business ByDesign

Reproducing the Issue

Go to the Supplier Invoicing work center
Invoices and Credit memos view
Select the Invoice DEF(DEF refers to the invoice number)
The system returns multiple hits/documents which are incorrect and not even related to the supplier.

Cause

When you search in the general search, not the exact details might appear.
The general search is like a fuzzy search and might not give specific results based on the selection
Hence advanced filter with the document id number will return the exact results 

Resolution

This is a Standard system behavior

Keywords

KBA , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions