SAP Knowledge Base Article - Public

3463293 - 'Custom Cards' menu is missing from Learning Administration


The 'Custom Cards' menu is missing from Learning Administration, even though all the requirements from Custom Cards in the New Learning Experience are fulfilled.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into HCM > navigate to Learning Administration > System Administration > Configuration > System Configuration >
  2. Open the BIZX config file > scroll down to the bottom to confirm the integration is Sealed >
  3. Confirm the administrator's role has the permission 'Edit System Configuration' >
  4. Even so, when going to System Administration > Application Administration, there is no menu called 'Custom Cards'.


The scenario has been investigated by our Engineering team and they provided a fix for it, which is planned to be delivered within the patch b2405p3, according to the schedule available at SAP SuccessFactors - Patch Details.


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SAP SuccessFactors Learning 2405