SAP Knowledge Base Article - Public

3463295 - 1H2024 - Cannot save custom quick action changes in SuccessFactors

Symptom

In Manage Home Page, when you want to save a URL custom card with the option “Open Link in New Window/Tab”, the system gives an error: "We couldn't save changes to the custom card. Check the configuration or contact your administrator."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to "Manage Home Page" > "Quick Actions"
  2. Edit Custom quick action
  3. Check "Open Link in New Window/Tab" option
  4. Save
  5. Error pops up

Resolution

The fix patch is released on May 21st by our engineering team.

Keywords

KI2405, INC8097637, Major Case CS20240007538691, We couldn't save changes to the custom card. Check the configuration or contact your administrator, Open Link in New Window/Tab, custom, quick action, sf, successfactors, WEF-137433, PTCH-43970 , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , How To

Product

SAP SuccessFactors HCM Core 2405