SAP Knowledge Base Article - Public

3463307 - System Dumps while creating Workflow Rule

Symptom

Cannot create Workflow Rule with Condition that has ' in Value section.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Create a Workflow Rule
  2. Create a Condition with '
  3. For example, Subject Contains Pattern - *I'm doing this for a testing purpose*
  4. Activate and Finish
  5. Dump Occurs

Cause

The system cannot process value that contains ' because ' is used as the beginning and the end indicator for String type Condition Value.

Resolution

Do Not Use ' within Condition Value

Keywords

Workflow Rule, Condition, ', Dump , KBA , LOD-CRM-WKF , Workflow , Problem

Product

SAP Cloud for Customer core applications 1.0 ; SAP Cloud for Customer core applications 2402 ; SAP Cloud for Customer core applications 2405