SAP Knowledge Base Article - Public

3463355 - Pay Component record is greyed out or deleted in manage workflow details page


  • Pay component gets deleted in Workflow.
  • Customer did some changes via MSS and saved the record and a workflow gets triggered. Inside this workflow a Pay Component which was not changed via the MSS transaction is crossed out (deleted).


SAP SuccessFactors Employee Central


Customer has configured a onSave rule which deleted the Pay Component. This rule is a onSave rule, the Pay Component will be deleted after user saved the changes in MSS transaction and workflow is triggered. Hence, the Pay Component is crossed out/greyed out/appears deleted in the Workflow request. 


Customer needs to change the rule according to their needs. Cross check if any onSave rule exists which might be deleting pay component(s).


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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions