SAP Knowledge Base Article - Public

3463375 - How to change the texts back to standard name in the Language Adaptations

Symptom

The new text still shown in the tenant even if the UI text Line has been deleted.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator Work center.
  2. Go to the General settings Work center view.
  3. Go to Language Adaptations.
  4. Open the Language Adaptation ABC.
  5. Go to the UI Texts tab.
  6. The new text shown in the Source Text and there is nothing shown in the Target Texts.
  7. Click on "Remove Button" to delete this Line.
  8. Log out and Log in the system ,however the texts still shown in the new name ,can not be changed back to the standard name.

Cause

Sometimes the obsolete text adaptations get stuck in the backend cache.

Resolution

  1. Open the Language Adaptation ABC.
  2. Go to the UI Texts tab.
  3. In Edit Mode, apply a change to the Target Text.
  4. Click Save.
  5. Click Edit again and revert the change.
  6. Click Save.
  7. Clear the cache of the browser.
  8. If the above solution still can not resolve the issue, please contact SAP support with component AP-RC-TXA.

See Also

2498847 - Language Adaptation Did Not Work

Keywords

Language Adaptations, standard name, remove, stuck , KBA , AP-RC-TXA , C4C Text Adaptation , How To

Product

SAP Cloud for Customer core applications all versions