SAP Knowledge Base Article - Public

3463435 - [Onboarding] Empty Section 1 data on form in case Section 2 correct data

Symptom

When the manager triggers the Section 2 correction process, for the U.S. Form I-9 from the Manage Data page, Section 1 is empty.

Environment

SAP SuccessFactors Onboarding

Cause

  • This is a Known Issue.

Resolution

Permanent Fix:

Workaround:

  • No workaround is available.

See Also

Keywords

KI2405, OBX-30269, section 2 correction, US Form I9, Manage Data, Trigger i9, section 1, section 2, i9, I-9
, KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Known Error

Product

SAP SuccessFactors Onboarding 2311