SAP Knowledge Base Article - Public

3463527 - Production order is not displayed in the "Process Flow" of the "Manage Sales Quotations - Version 2" app

Symptom

The production order is not displayed in the "Process Flow" of the "Manage Sales Quotations - Version 2" app (or the previous "Manage Sales Quotations" app) if the referenced sales order of this production order is created with reference to a sales quotation.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Create a sales quotation in the "Manage Sales Quotations - Version 2" app and note down the ID of the sales quotation.
  2. Click "Create Subsequent Order" to create a follow-up sales order from the sales quotation. Note down the ID of the sales order.
  3. Open the "Monitor External Requirements - New Version" app. Find the requirement generated from the sales order. Tick the checkbox of the requirement and click "Manage Items". Select the requirement and click on "Start MRP Run". A new planned order will be created and displayed in the tab "STOCK/REQUIREMENTLIST".
  4. Click the drop-down list of the "Actions" column of the newly created planned order. Click on the action "Convert" to create a new production order. The planned order will be converted to a production order.
  5. Go back to the "Manage Sales Quotations - Version 2" app and check the "Process Flow" of the sales quotation created in step 1. The production order is not displayed there. If double checking the "Process Flow" in the "Manage Sales Orders - Version 2" app, the production order is not displayed there, either.
  6. As a comparison, open the "Manage Sales Orders - Version 2" app and create a new sales order directly without reference to the sales quotation. Note down the sales order number.
  7. Re-execute the above steps 3~4 with the sales order created in step 6.
  8. Check the "Process Flow" of the new sales order in the "Manage Sales Orders - Version 2" app. The production order is displayed as a follow-up process of the sales order.

Cause

Based on the current product design, production order is not available in the "Process Flow" of the "Manage Sales Quotations - Version 2" app (and the previous "Manage Sales Quotations" app).

Resolution

According to the "Cause" part, the suggestion is to raise an enhancement request where the Product Management team will look into the feasibility of adding new functionalities and make changes based on the feasibility and number of votes received.

See Also

KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product

Keywords

Manage sales quotations, Version 2, Create subsequent order, Sales order, Monitor external requirements, New version, Manage items, MRP run, Planned order, Stock, Requirement list, Pproduction order, Process flow , KBA , SD-SLS-QUT-2CL , Inquiries / Quotations (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions