SAP Knowledge Base Article - Public

3463560 - Negotiated Value is NOT Updated when changing Quantity of Product

Symptom

When you create a new Opportunity and add a Product, the Negotiated Value is not updated when you change the Quantity.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center
  2. Go to the Opportunities view
  3. Click Create
  4. In the Products section, click Add (Current Quantity is 1)
  5. Enter the Negotiated Value (e.g. 10 EUR)
  6. Change the Quantity (e.g. From 1 to 2)

Result: The Negotiated Value is not updated.

Cause

The Negotiated Value is not considered as the value yet unless you click Enter.

Resolution

Click Enter once you enter the Negotiated Value.

Keywords

opportunity, opportunities, product, negotiated value, price, quantity, incorrect, wrong, calculate  , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer core applications 2402