SAP Knowledge Base Article - Preview

3463652 - "Model information cannot be found" error message in SAP Analytics Cloud (SAC)

Symptom

  • When trying to open a story the following error occurs: "Model information cannot be found".
  • Trying to open the model used in the story results in the same error.
  • Creating a copy of the story results in the same error.
  • Creating a new story with the model works correctly.


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Environment

SAP Analytics Cloud (Enterprise)

Product

SAP Analytics Cloud all versions

Keywords

SAC, Model Information, Model, Error, Story, Multiple models, Model ID , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

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