3463736 - Documented Credit Decision remain Blocked even after the Sales Order is Released

Documented Credit Decision (DCD) in app Manage Documented Credit Decisions for credit blocked sales order is in Status Blocked, although the order is Released and processed. 

Message 'Document was already processed. Further changes are not possible.' is displayed for the DCD with Document Status Blocked.

SAP S/4HANA Cloud

1. Go to app Manage Documented Credit Decisions.
2. Select the DCD with Status Blocked.

The DCD is inconsistent since it is in status Blocked (01), but the related sales order has already been processed.  

Job Consistency Checks in app Schedule Credit Management Jobs needs to be scheduled to manually close the DCDs which are inconsistent by entering the case ID. The status of the DCD can be set to Released (02) or Rejected (03).

Consistency Checks

Documented Credit Decision, Blocked, Sales order, Released, Manage Documented Credit Decisions, DCD, Schedule Credit Management Jobs, Consistency Checks, case ID, Rejected, S4_PC, S4_1C, FIN-FSCM-CR , KBA , FIN-FSCM-CR , Credit Management , Problem

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions