SAP Knowledge Base Article - Public

3463831 - Error when adding Global Information for South Africa for Dependents

Symptom

  • While adding Dependent's Global information, When Country is selected as South Africa throws error.
  • Error message : There is no dependent-specific data available for this country/region. This can be changed in the Manage Business Configuration UI. Or it could be that you are missing the correct permissions.

Environment

  • SAP SuccessFactors Employee Central - Dependents Management
  • SAP SuccessFactors Employee Central - Global Information

Reproducing the Issue

  1. Access Employee Profile
  2. Dependents > Add a Dependent and select Global Information as South Africa.
  3. Getting Error : 

    There is no dependent-specific data available for this country/region. This can be changed in the Manage Business Configuration UI. Or it could be that are missing the correct permissions.

Cause

There's no dependent specific Global info fields for South Africa. 

Resolution

  • Create a custom field under globalInfo_ZAF in BCUI.
  • Enable permissions > Employee Central Effective Dated Entities > Custom Field under Manage Permission Roles
  • Once the Custom field is enabled > User will be able to add dependent global information as South Africa .
  • As South Africa only supports custom fields for Global Information for Dependents. 

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See Also

Reference : Implementation guide Global Information - South Africa | SAP Help Portal

Keywords

dependent-specific, country, globalInfo, global information, add global information, dependent, south africa, zaf, There is no dependent-specific data available
, KBA , review task , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , Problem

Product

SAP SuccessFactors Employee Central all versions

Attachments

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