SAP Knowledge Base Article - Public

3463835 - Support policy and SLA for Workforce


This KBA is to provide information on the following:-

  • How to find most up-to-date version of the PDF document titled “support-policy-for-sap-cloud-services'?
  • How to find SLAs that pertain to support for our WorkForce Management Time and Attendance and other solutions?


Workforce Software


    1.  Follow the below link to get 'support-policy-for-sap-cloud-services'
    2.  Follow the below link to get 'Service level agreements'    

                     Cloud Services Documents | SAP Trust Center

See Also

 2755069 - How to get access to the WorkForce Software Customer portal
  2484240 - Troubleshooting Workforce Time & Attendance


KBA , XX-PART-WFR-TAM , SAP Time and Attendance Management by Workforce Software , How To


SAP SuccessFactors Recruiting Posting all versions