SAP Knowledge Base Article - Public

3463948 - Message "Your user does not have a BI license in this tenant..." after logging into SAC from SAC Excel Add-In

Symptom

After successfully logging into SAC tenant from SAC Excel Add-In, the following error message is displayed:
"Your user does not have a BI license in this tenant. Please check with your administrator or use an SAP Analytics Cloud tenant where you have a BI license. Note that you can’t continue to use the add-in without a BI license."

Screen shot for reference:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental".

Environment

  • SAP Analytics Cloud, add-in for Microsoft Office

Cause

There was a recent change in the SAC Excel Add-in, explained in this Blog Post where an additional user checking was introduced.

Resolution

Check your user license. The user must have either BI or Planning license.

See Also

Keywords

BI license, tenant, SAC, Excel, Add-In, administrator, SAP Analytics Cloud, connection , KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , Known Error

Product

SAP Analytics Cloud, add-in for Microsoft Office all versions