3463974 - When Note is used as a placeholder, the first note is used and not the last note (Lead)

Field 'Note' is added as a placeholder. The initial note is always used when there are more than one notes in a Lead.

1. Create a Workflow rule with Placeholder 'Note' for Business Object Lead
2. E-Mail received contains the first note of the Object

Lead's note information is retrieved from Class CL_MARKETING_LEAD_WKF_CAL_NOTE Method IF_WKF_CALCULATE_ELEMENT~CALCULATE where it gets the first Note that was created.

Logic:

    READ TABLE <ls_body_text>-text_content ASSIGNING FIELD-SYMBOL(<ls_body_text_content>) INDEX 1.
    CHECK sy-subrc = 0.
    ls_note_text = <ls_body_text_content>-text.

This is the expected system behavior, and there is no standard way to include other notes.

Lead, Note, Workflow rule, placeholder , KBA , LOD-CRM-WKF , Workflow , Problem