Symptom
- When a manager tries to complete the reverification of a foreign employee with a form I-94, the system throws an error and does not allow the manager to proceed without selecting a field on List C. However, those cases should only contain information on List A.
- When doing the I9 under the proof of eligible documents we have to either select List A or List C documents. However, even after selecting List A document, the system is prompting to select list C documents.
- Error Message:
The following fields are required and must be filled in before you continue:
- List C
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding 1.0
Cause
New Defect:
- Engineering Team is already aware of the issue and is working for a resolution.
Resolution
PERMANENT FIX:
- The Engineering Team has introduced a code-fix and is tentatively planned to be deployed on the 2H 2024 (b2411) release.
- Tentative Fix Date: 21-Jun-2024
- NOTE: Roadmap disclaimer applies.
Please monitor this KBA for the confirmation of the fix dates.
Keywords
I9 Reverification requiring List C, I9, List C, I9 form error, Reverification issue, cannot complete reverification, ONB-35055, Onboarding 1.0, OBD, ONB1.0, ONB, Onboarding , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To
Product
SAP SuccessFactors Onboarding 2311
Attachments
Pasted image.png |