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3464045 - 500 internal server error when access to CMC or BI without SSO configuration


  1. SSO was initially configured on both nodes as a test, but the old configuration was ultimately abandoned.
  2. After testing SSO and verifying its behavior, need to reconfigure without SSO.
  3. Reverting the changes on node 1 caused a 500 internal server error.
  4. The error message in the logs indicated that there was a problem with refreshing metadata from the 'idp-meta-downloaded.xml' file.
  5. Despite disabling SSO in the and files, the error occurred and rendered node 1 inaccessible.



  • SAP BusinessObjects BusinessIntelligence Platform 4.3.
  • Windows supported Operating Systems
  • Tomcat


SAP BusinessObjects Business Intelligence platform 4.3


HTTP status, 500 internal server error, SSO,  'idp-meta-downloaded.xml', reconfigure,,, Tomcat, node 1, BILP, CMC, rolled back, reversed, BOE folder, implemented, working environment, non-working environment. , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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