SAP Knowledge Base Article - Public

3464055 - Interview Taking too Long to Appear in Career Site After H1 2024 - Recruiting Management

Symptom

Interview Scheduling page won't load shortly after email received by candidate.

The issue started after H1 2024 release.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open a requisition > Job posting > Post it externally
  2. Log in to the external site:
  3. Find the posting > apply
  4. Go back to the requisition and move candidate to the Interviews stage
  5. Open Interview Scheduling and schedule the interview (do not book it)
  6. Candidates gets the notification immediately and the confirmation page does not 

Resolution

The issue has already been addressed by Product Support team and the fix will be deployed for all environments during Production release.

Release dates can be found on SAP SuccessFactors Product Release & Road Map Information

Keywords

career, interview, confirmation, loading , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting 2405