SAP Knowledge Base Article - Public

3464105 - Button "Reverse Confirmation" is Grey in Display/Reverse Good and Activity Confirmations

Symptom

You are trying to reverse the Goods and Activity confirmation (GAC) having some Stock which has been allocated to a Project. However, in the Internal Logistics work center => Common Tasks => Display/Reverse Goods and Activity Confirmations screen, the Reverse Confirmation button is inactive, hence Confirmation cannot be reversed/cancelled.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Internal Logistics work center. 
  2. Go to the Common Tasks and select Display/Reverse Goods and Activity Confirmations
  3. Find and select the relevant Confirmation ID.
  4. You can see the "Reverse Confirmation" button is grey.
  5. Go to the document Flow tab.
  6. Here the Goods and Activity Confirmation has been created against a Project Stock Order.
  7. The Status of the Project Stock Order is completed, however no consumption has been made.

Cause

The Allocation and Consumption GACs cannot be reversed/cancelled.  Stock must be returned from the Project back to the normal Stock.

  

 

Resolution

Since it is not allowed to cancel the Goods and Activity Confirmation, return the allocated Stock either through Goods Movement or Consumption for Project. 

 To return via Goods Movement:

  1. Go to Internal Logistics Workcenter.
  2. Go to Common Tasks and select Goods Movement.
  3. Enter all the required details and complete the guided activity.
  4. Once the Goods Movement is completed, the Allocated Stock is removed from the Project and the Stock is available for other process.
  

To return via Consumption for Project:

  1. Go to Internal Logistics Workcenter.
  2. Go to Common Tasks and select Consumption for Project.
  3. In the open guided activity, select the Posting Type: Goods Return.
  4. Enter all the required details and complete the guided activity.
  5. Once the Goods Movement is complete, the Allocated Stock is removed from the Project and the Stock can be used for other process.

For further reference, we recommend the Blogpost: Product returns from projects to inventory.

 

See Also

For more project return use cases, refer Blog: Product returns from projects to inventory | SAP Blogs

  

Keywords

Consumption, cancel consumption, project stock order, stock stuck , KBA , AP-IP-GAC , Goods and Activity Confirmation , Problem

Product

SAP Business ByDesign all versions