SAP Knowledge Base Article - Preview

3464154 - Users unable to download report from chrome or edge


While users are trying to export the report from BI Launchpad in both chrome and edge updated version users are facing the issue:

<FILE_NAME> can't be downloaded securely.



  • SAP Business Objects Business Intelligence 4.x
  • Chrome Version: 124.0.6367.61 (Official Build) (64-bit) 
  • Microsoft Edge version: 124.0.2478.51 (official build) (64-bit)


KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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