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SAP Knowledge Base Article - PreviewSymptom
Environment
- SAP Service Cloud Version 2 1.0
- SAP Sales Cloud Version 2 1.0
- SAP Cloud for Customer
- Agent Desktop (Add-On)
Product
SAP Cloud for Customer core applications 2402
Keywords
Interaction, Email Address, System Master Data, Agent Desktop, Contact, Employee, Search Results, Entity, Maintenance, AD, Agent Desktop, Email, Service Cloud V2, Add-On, Side-By-Side , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , CEC-CRM-TIM , Timeline for SAP Sales/Service Cloud , CEC-CRM-AD , Agent desktop - live channels , Problem
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