SAP Knowledge Base Article - Public

3464226 - System Dumps While Trying to use the Find Option in the Org Structures View

Symptom

System dumps when the Find button is actioned in the Org Structures view.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Organizational Management workcenter
  2. Go to Org Structures view
  3. Select the date: DD/MM/YYYY
  4. Select Find

Notice the system loads for a while and then dumps:

An error occurred

Please try resuming your work. If you still face issues, report an incident.

Cause

The issue is caused due to huge org structures resulting in performance issue.

Resolution

Please follow the below alternative steps to find the Org Structures:

  1. Go to Organizational Management workcenter
  2. Go to Org Structures view
  3. Select date
  4. Select Go to Org Structures Button
  5. Select Advanced hyperlink
  6. Provide the Org Unit ID
  7. Select Find
  8. Choose OK
  9. Now select Edit
  10. Enter the Date: DD/MM/YYYY
  11. Select Find, you will now be able to locate the Org Units.

Keywords

Org Unit, Dump, Find Button, Advanced hyperlink, Organization Management, Org Structures , KBA , SRD-MD-OM , Organizational Management , Problem

Product

SAP Business ByDesign all versions