Symptom
System dumps when the Find button is actioned in the Org Structures view.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Organizational Management workcenter
- Go to Org Structures view
- Select the date: DD/MM/YYYY
- Select Find
Notice the system loads for a while and then dumps:
An error occurred
Please try resuming your work. If you still face issues, report an incident.
Cause
The issue is caused due to huge org structures resulting in performance issue.
Resolution
Please follow the below alternative steps to find the Org Structures:
- Go to Organizational Management workcenter
- Go to Org Structures view
- Select date
- Select Go to Org Structures Button
- Select Advanced hyperlink
- Provide the Org Unit ID
- Select Find
- Choose OK
- Now select Edit
- Enter the Date: DD/MM/YYYY
- Select Find, you will now be able to locate the Org Units.
Keywords
Org Unit, Dump, Find Button, Advanced hyperlink, Organization Management, Org Structures , KBA , SRD-MD-OM , Organizational Management , Problem
Product
SAP Business ByDesign all versions