SAP Knowledge Base Article - Preview

3464240 - Open Task button doesn't respond in My Inbox app

Symptom

Open Task button doesn't respond in My Inbox app and next error in console log

-------------------------------------------------------------------------------------
Uncaught TypeError: sap.ui.getCore(...).getConfiguration(...).getStatistics is not a function
    at constructor._getSapStatisticsParam (Component-preload.js:92:4409)
    at constructor._getSapURLParameters (Component-preload.js:92:3703)
    at constructor.fnValidateOpenTaskURLAndRedirect (Component-preload.js:92:2067)
    at c.openTaskUI (Component-preload.js:180:59095)
    at s (Component-preload.js:103:40066)
    at z._processSuccess (ODataModel-dbg.js:4452:4)
    at d._processSuccess (Component-preload.js:118:742)
    at h (ODataModel-dbg.js:3761:9)
    at u (ODataModel-dbg.js:3440:5)
    at ODataModel-dbg.js:7605:9
-------------------------------------------------------------------------------------



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Environment

Fiori Launchpad
My Inbox

Product

SAP S/4HANA 2023

Keywords

KBA , CA-INB-FIO , Fiori UI for My Inbox Application , Problem

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