SAP Knowledge Base Article - Public

3464329 - Schedule publication is failing with error : 'Couldn't fetch the artifact from story export service' for the stories based on BW live connection in SAP Analytics Cloud (SAC)

Symptom

Schedule publication is failing with error : 'Couldn't fetch the artifact from story export service' for the stories based on BW live connection in SAP Analytics Cloud (SAC)

Environment

SAP Analytics Cloud Version: 2024.2.21
Connection - BW Live

Reproducing the Issue

  1. Login into SAC.
  2. Open the story.
  3. Click File > 'Schedule Publication'
  4. Click on Create.

Notice that the publication fails with error : 'Couldn't fetch the artifact from story export service'.

Cause

The issue is currently under investigation by the development team.

Resolution

The issue is currently under investigation by the development team.

Keywords

schedule publication, sac, bw live connection, advance feature, failed, delayed, cancelled. , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem

Product

SAP Analytics Cloud 1.0