SAP Knowledge Base Article - Public

3464640 - Organizational Update cards displaying incorrectly after clicking Manage My Team quick action card

Symptom

  • After clicking on Manage My Team Quick action card you notice the Organizational Updates some card are not displaying correctly
  • the icon of some Org Updates card are changing after clicking on Manage My Team Quick Action card
    before clicking Manage my Team quick action card


    After clicking Manage My Team quick action card

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM

Reproducing the Issue

  1. create a custom card with type small icon
  2. proxy as a manager
  3. see the card on Org Update section has the icon correctly showing
  4. click on Manage My Team quick action 
  5. see that the icon of the custom card is changing and not displaying correctly

Resolution

  • We are currently investigating this behavior, this is expected to be fix in next release 2H2024
  • Please follow this KBA for further update

Workaround:
Refreshing the page brings back the correct icon

Keywords

KI2405,KI2411, INC8109281, custom card, organizational updates, Manage my team , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , How To

Product

SAP SuccessFactors HCM Core 2405

Attachments

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