Symptom
After disabling Enable AI-Assisted HXM Skills in Provisioning, attempting to create or edit goals results in an error:
Looks like something went wrong. Please try again or contact your administrator.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Goal Management
Reproducing the Issue
- Disable the check box for Enable AI-Assisted HXM Skills in Provisioning
- Log in to SuccessFactors front end
- Navigate to Home dropdown > Goals
- Select any goal plan
- Select any goal > Edit
- Receive error
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed on 2H 2024 release (b2411).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
No workaround is available.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
sf, sfsf, success factors, objectives, cannot create, edit, editing, errors, KI2405, ai assisted, disabling, TGM-18618 , KBA , LOD-SF-PLT-GAI , Enabling Generative AI in SuccessFactors , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Known Error