SAP Knowledge Base Article - Public

3464675 - Create/Edit Goal Error: Looks like something went wrong. Please try again or contact your administrator.

Symptom

After disabling Enable AI-Assisted HXM Skills in Provisioning, attempting to create or edit goals results in an error:

Looks like something went wrong. Please try again or contact your administrator.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Disable the check box for Enable AI-Assisted HXM Skills in Provisioning
  2. Log in to SuccessFactors front end
  3. Navigate to Home dropdown > Goals
  4. Select any goal plan
  5. Select any goal > Edit
  6. Receive error

Cause

This is a known issue.

Resolution

The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

No workaround is available.

See Also

Keywords

sf, sfsf, success factors, objectives, cannot create, edit, editing, errors, KI2405, ai assisted, disabling, TGM-18618 , KBA , LOD-SF-PLT-GAI , Generative AI in SuccessFactors , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Known Error

Product

SAP SuccessFactors HCM Suite 2405 ; SAP SuccessFactors Performance & Goals 2405