SAP Knowledge Base Article - Public

3464678 - 1H2024 Release - Picklist child field missing dropdown icon to open the list on latest workbench - Recruiting Management

Symptom

When switching to Latest Applicant workbench, the picklist field dropdown icon is not appearing. However, in the Legacy workbench, the picklist dropdown icon is appearing.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting and search for a job requisition.
  2. Join the candidates tab using the Latest Workbench.
  3. Go to candidate and edit the Application information.
  4. It's possible to check that the dropdown icon it is not available.

Cause

Since the 1H2024 Release if a picklist has more than 500 values, then the dropdown icon on the right will not be available in the field.

Resolution

If you type the initial information in the field, the picklist options will appear. It's not an issue. For most part of the fields, the dropdown will appear normally, the icon will not be available only for the picklist with more than 500 options.

Keywords

picklist, dropdown, icon, blank, issue, child, recruiting, application. , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions