Symptom
A situation has arisen wherein jobs from a specific program are completing successfully, yet system errors are being encountered for failed email notifications. However, no errors are observed in the SOST transaction.
In transaction SM21, the system log records the following information:
Date | Time | Type | Process Number | Client | User | Message ID | Message Text |
12.04.2024 | 15:33:03 | BTC | <work process number> | <client> | <user> | EME | Job JOBNAME /JOBID: Error occurred when sending e-mail |
12.04.2024 | 15:46:01 | BTC | <work process number> | <client> | <user> | EME | Job JOBNAME /JOBID: Error occurred when sending e-mail |
In transaction SM37, both jobs have completed successfully. However, the EMAIL_NOTIFICATION_JOB indicates an error of type NO_REC_BCS when sending the email.
Job Log Overview for Job JOBNAME123 / JOBID123 |
Date Time Message text Message class Message no. Message type |
12.04.2024 15:45:02 Job JOBNAME123 JOBID123 started 00 516 S |
12.04.2024 15:45:02 Step 001 started (program <ABAP PROGRAM>, variant <VARIANT>, user ID <USER>) 00 550 S |
12.04.2024 15:46:01 IDoc transfer is finished, see <transaction> for results 00 001 S |
12.04.2024 15:46:01 Job finished 00 517 S |
Once the job mentioned above is completed, it will activate the EMAIL_NOTIFICATION_JOB:
Job Log Overview for Job: EMAIL_NOTIFICATION_JOB / 15450201 |
Date Time Message text Message class Message no. Message type |
12.04.2024 15:46:01 Job EMAIL_NOTIFICATION_JOB 15450201 started 00 516 S |
12.04.2024 15:46:01 Step 001 started (program BTC_SEND_EMAIL, variant <VARIANT>, user ID <USER>) 00 550 S |
12.04.2024 15:46:01 Job JOBNAME123 /JOBID123: Error occurred when sending e-mail (error type NO_REC_BCS ) BT 351 S |
12.04.2024 15:46:01 Job finished 00 517 S |
Read more...
Product
Keywords
BTC_CHECK_NOTIFICATION, NO_REC_BCS, BP_JOB_RELEASE, EMAIL_NOTIFICATION_JOB, BTC_SEND_EMAIL, EME, , KBA , BC-CCM-BTC-JOB , Job Scheduling and Monitoring , Known Error
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.