SAP Knowledge Base Article - Preview

3464712 - Analysis for Office is not properly starting and its ribbon disappears as soon as Excel opens

Symptom

When Analysis for Office is triggered from Operational System, despite Excel is opening, AO ribbon is not presented among the ribbons.
It can be added manually through path File -> Options -> Add-ins -> selecting COM Add-ins under "manage" options -> Go, but after closing Excel the ribbon is disappearing in the next opening and the manual steps must be taken again, in order to use Analysis for Office.

No visible error messages are coming up and just a few information might be presented in the traces.


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Environment

  • SAP Analysis for Microsoft Office
  • SAP Analysis for Microsoft Office, edition for SAP Analytics Cloud

Product

SAP Analysis for Microsoft Office all versions ; SAP Analysis for Microsoft Office, edition for SAP Analytics Cloud all versions

Keywords

Analysis Office, starting, launching, missing, ribbon, office, repair, package, not registered, add-in, COM Add-ins, disabled items, EnableImprovedAddInCompatibility, crash , KBA , BI-RA-AO-XLA , Excel Addin , Problem

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