SAP Knowledge Base Article - Public

3464718 - 'Revert to Legacy Goal Management' Status Shows 'Feature Disabled' in Upgrade Center


Processing the Revert to Legacy Goal Management shows a Feature Disabled status and the system has not been reverted to Legacy Goal Management.

NOTE: Based on data, this enhancement is removed from the 2405 release for Production environments for all customers. The enhancement remains in the Preview environment. The opt-out upgrade that was planned for Production will undergo further refinement and optimization. To help you understand the situation, consider this scenario:

If you have instances in both Preview and Production environments, your Preview instance should have been upgraded. However, this won't apply to your Production instance so you'll remain at your current version of Goal Management.


  • SAP SuccessFactors Goal Management
  • SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Admin Center > Tools > Upgrade Center
  3. Select View Recently Completed Upgrades
  4. Locate Revert to Legacy Goal Management and select Undo
  5. The current status shows Feature Disabled


There's a conflict and dependency between multiple jobs running at the same time. For example, if an admin triggered an upgrade, but in another page saved a configuration setting or refreshed RBP. The conflict will result in a deletion/reversion of the upgrade making the reversion fail.


The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.


Note: This workaround only applies to customers who initiated the reversion in Preview environments during the 2405 30-day opt-out period. Customers who manually upgraded cannot use this workaround.

Engineering can process a script to complete the rollback to Legacy Goal Management. Please create a case with product support under component LOD-SF-GM-ADM with the following required details:

  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Approval

See Also


sf, sfsf, success factors, gm, goals, objectives, latest, legacy, failure, disabled, reverting, disabling, opt out, opting out, opt-out, going back, removing, cannot remove, stuck, roll back, KI2405, PFS-29192, PSP-29192 , KBA , LOD-SF-PLT-UGC , Upgrade Center , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Known Error


SAP SuccessFactors HCM Suite 2405 ; SAP SuccessFactors Performance & Goals 2405