SAP Knowledge Base Article - Preview

3464769 - Subject or reason category fields are greyed out in Service Request

Symptom

When creating a service request, the subject or reason category fields are not editable.


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Environment

  • SAP S/4HANA

Product

SAP S/4HANA 2023

Keywords

KBA , CRM-S4-SRV-SRQ , S4CRM: Service Request , Problem

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