SAP Knowledge Base Article - Public

3465001 - Performance Form People Profile Link Error: JavaScript Exception TypeError: window.html.makeTagPolicy is not a function


When clicking on a People Profile link in a performance form, receive an error:

JavaScript Exception

TypeError: window.html.makeTagPolicy is not a function
   at e ( 
   at a.setContent (  
   at a.setSanitizeContent ( 
   at b.applySettings (  
   at c.constructor (  
   at c.constructor (  
   at c.constructor (  
   at new c (  
   at sap.extent.uilib.util.HelpManager._createSanitizedHTML (

window.html.makeTagPolicy is not a function


  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors People Profile

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Home dropdown > Performance
  3. Select a performance form
  4. Locate a link to People Profile
  5. Receive error


This is a known issue.


A new patch has been added to fix it. The fix date is May 28th for the Preview environment and May 30th for the Production environment.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also


success factors, sf, sfsf, pm, pmgm, errors, java script, exceptions, people profile, links, URLs, block, pods, portlets, reviews, forms, KI2311, WEF-135527 , KBA , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Known Error


SAP SuccessFactors HXM Suite 2311 ; SAP SuccessFactors Performance & Goals 2311