Symptom
Behaviour of Mass Complete New Hire Tasks
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Upon accessing a New Hire task, a message strip is displayed, stating "X new hires also have this task pending. You can add them to mass complete this task for all selected new hires".
- Only able to see the popup window when the accessing one of the New Hire tasks through the To-Do items
- Popup message: "You need to complete the same task for other new recruits. If you will be doing an identical setup for other new recruits, you may select them now and do them all at once".
- Release notes in the guide mention that the popup should be prompted When you select a new hire activity task, a popup appears prompting you to select up to 100 new hires for the mass update.
Cause
Not selecting Edit New Hires at the top of the page.
Resolution
- Select the new hire task.
- Click on Edit New Hires at the top of the page.
- Select the candidates you wish to complete the task.
Keywords
SuccessFactors Onboarding, SF Onboarding, Release B2405, Mass Complete New Hire Tasks , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
Product
SAP SuccessFactors Onboarding 2405