SAP Knowledge Base Article - Public

3465180 - Onboarding Custom Task does not load all values of a dropdown from a custom object - Onboarding

Symptom

  • Client configured a custom task with dropdown fields from a custom object.
  • The dropdown fields values are more than 200 items.
  • Items above 200 aren't loading.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Go to Manage onboarding and offboarding tasks
2. Go to Task Settings -> Manage Custom Tasks -> View the task -> Click "Open template editor"
3. Go to certain task with the dropdown.
4. See that values only show the 200 items. Beyond this will not load.

Cause

With the confirmation from Onboarding and MDF Engineering Team, this is a system limitation.

Resolution

  • As confirmed by two Development Teams (Onboarding and MDF), the system only limits 200 items in a custom object dropdown field.
  • If this is deemed necessary for the business, customers may submit an enhancement request.
  • See 2090228 - How to Submit Ideas for SAP SuccessFactors Products
  • Standard enhancement timelines will follow.

Keywords

Custom task, custom object dropdown field, 200, MDF, Onboarding custom task, dropdown, custom object, Onboarding, OBX, ONB2 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors HXM Core 2311 ; SAP SuccessFactors Onboarding 2311