Symptom
While Datahub restarts, the following error appears in Backoffice:
There was a problem sending the request to the Data Hub server. Please check the logs.
The following logs can also be found:
"level":"ERROR",
"loggerName":"com.hybris.cockpitng.engine.impl.DefaultCockpitWidgetEngine",
"message":"Could not create widget view",
"thrown":{
"message":"Cannot invoke \"de.hybris.platform.servicelayer.user.UserService.isMemberOfGroup(de.hybris.platform.core.model.user.UserModel, de.hybris.platform.core.model.user.UserGroupModel)\" because \"this.userService\" is null",
"name":"java.lang.NullPointerException",
"extendedStackTrace":[
{"class":"de.hybris.platform.datahubbackoffice.service.datahub.impl.UserContextImpl","method":"isMemberOf","file":"UserContextImpl.java","line":59,"exact":false,"location":"?","version":"?"},
...
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Read more...
Environment
SAP Commerce Cloud
Product
Keywords
KBA , CEC-SCC-CDM-BO-FRW , Framework , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.