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3465193 - Error message in Backoffice while Datahub is restarting - SAP Commerce Cloud


While Datahub restarts, the following error appears in Backoffice:
There was a problem sending the request to the Data Hub server. Please check the logs.

The following logs can also be found:
"message":"Could not create widget view",
    "message":"Cannot invoke \"de.hybris.platform.servicelayer.user.UserService.isMemberOfGroup(de.hybris.platform.core.model.user.UserModel, de.hybris.platform.core.model.user.UserGroupModel)\" because \"this.userService\" is null",

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP Commerce Cloud


SAP Commerce Cloud all versions


KBA , CEC-SCC-CDM-BO-FRW , Framework , Problem

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