SAP Knowledge Base Article - Public

3465216 - Pay Component Recurring Import: No event reason or event found for user ABC - Employee Central

Symptom

Pay Component Recurring Import error:

This record was not saved because there were errors in other records for ABC., An error occurred while trying to execute a process related with the Compensation Information record with these values (start-date=2023-10-15)., No event reason or event found for user ABC., An error occurred while trying to execute a process related with the Compensation Information record with these values (start-date=2023-10-15)., Event Reason is blank for user ID ABC.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to: Import Employee Data
  2. Select an entity: Pay Component Recurring
  3. Import

Resolution

The import will be prevented if there is no Compensation Information record for the user or if the event reason was not set using the rules. The rule for setting the event reason can either be based on Compensation Information or it can be a cross-entity rule between the Recurring Pay Component and Compensation Information.

Please ensure a rule is at place which sets Event Reason and the issue will be resolved.

See Also

Recurring Pay Component Imports 

Keywords

PCR, Import, Event Reason, Compensation, Pay Component, Recurring , KBA , LOD-SF-EC-EDP-REC , Recurring Payments Import , LOD-SF-EC-EDP-CMP , Compensation Information Imports , Problem

Product

SAP SuccessFactors Employee Central all versions