SAP Knowledge Base Article - Public

3465253 - Compensation Statement PDF Issues After the 2405 Release

Symptom

After the 2405 release, compensation statement PDFs show various issues like margins starting in the middle of the page.

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Home dropdown > People Profile
  3. Scroll down to Compensation Statement portlet > select the download icon next to a statement
  4. The PDF margin is in the middle of the page so the details are cut off

Cause

This is a known issue.

Resolution

This is tentatively scheduled to be fixed in patch 2405p3. Patch dates can be reviewed on SAP SuccessFactors - Patch Details.

Keywords

success factors, sf, sfsf, cmp, statements, pdf, printing, preview, formatting, alignment, not aligned, generating, margin, page break, KI2405, VRP-14435, PTCH-43858 , KBA , LOD-SF-CMP-PS , Personal Statements , LOD-SF-CMP-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-VRP-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-VRP-PS , Personal Statements , Known Error

Product

SAP SuccessFactors Compensation 2405