3465292 - Outbound email failed due to reroute issues from Gmail SMTP server (XS812, XS658)

• Gmail STMP server is setup for outbound emails.
• Email fails with XS812, XS658.

• No delivery to xxx@domain.com

  Message No. XS812

  Diagnosis

  The message was processed correctly in the SAP system. An error occurred in a subsequent system. The message was not delivered to the recipient venkatasreedharrao.betha@tianishpharma.com.

  Information from external system (if available)

  smtp.gmail.com:587

  550 5.4.5  https://support.google.com/a/answer/166852 kz11-20020a170902f9cb00b001eab3ba79f2sm2211808
  
  

• Currently no delivery to xxx@domain.com due to error with authentication

  Message No. XS658

  Diagnosis

  The message was processed successfully in the SAP system. The mail server that is to receive the message for further processing demands authentication and registers that a temporary error has occurred.

  Information from external system (if available)

  smtp.gmail.com:587

  454 4.7.0  https://support.google.com/mail/answer/7126229 ll12-20020a056a00728c00b006ed0b798f1fsm257

  Procedure

  If you send the message again at a later time then it is possible that it can be delivered successfully.

• SAP Netweaver
• SAP S/4HANA
• SAP ERP
• SAPConnect
• SMTP Plug-in

XS812, XS658, Gmail SMTP server, smtp.gmail.com, 550 5.4.5, 454 4.7.0, Outbound email, SOST, SBWP, SCOT , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem