SAP Knowledge Base Article - Preview

3465470 - E-Mail with *msg file attachments are losing the attachment when transfered to CRM

Symptom

Trying to "Transfer" an email with an attachment of file type *msg to the CRM Inbox fails, as the attachment gets deleted.


Read more...

Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

*msg, file type, Transfer to CRM, E-Mail Inbox , KBA , CRM-BF-ML , Email Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.