SAP Knowledge Base Article - Public

3465507 - [Onboarding] First Re-hire check is not happening when a candidate comes from External ATS system to Onboarding

Symptom

  • First rehire check task is not assigned to the rehire Co Ordinator/Responsible user when onboarding is initiated via External ATS system. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Initiate Onboarding for a candidate via External ATS system
  • First rehire check task is not triggered instead the candidate is directly accepted as rehire

Cause

  • Expected behavior

Resolution

  • When candidate is initiated via external ATS system, the rehire check is not triggered, instead the candidate is directly accepted as a rehire. This is expected system behavior. 
  • More details are available in the guide link: createOnboardee | SAP Help Portal 

Keywords

Rehire check, Onboarding, external ATS, First rehire check, Not triggered, Responsible user, not assigned, Rehire task.  , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding 2405