Symptom
Below error appears when trying to configure a new Location ID in SAC:
"Please verify SAP Cloud Platform Cloud Connector connection status; and check the Cloud Connector Logs to see if the network firewall is blocking external access. If connected, please contact SAP Support regarding backend connectivity issue. HTTP Status:503, Action: Check version..."
Environment
SAP Analytics Cloud
Reproducing the Issue
- Log on to SAP Analytics Cloud (with an administrator account)-->System -->Administration -->Data Source Configuration.
- In the On-premise data sources section -->Select Add a new location (= Create new Location ID).
- Enable Agent and set it to "ON".
- Enter the following information (Host + Port + Username + Password).
- Select Create --> Location ID is not configured correctly.
- Click on Check Configuration in Location ID:
>> The following error occurs: "Please verify SAP Cloud Platform Cloud Connector connection status; and check the Cloud Connector Logs to see if the network firewall is blocking external access. If connected, please contact SAP Support regarding backend connectivity issue. HTTP Status:503, Action: Check version..."
Cause
Under investigation by the development team.
Resolution
Under investigation by the development team.
Keywords
Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Issue, sapanalyticscloud, sap analytical cloud, sap analytical cloud, cloud connector, agent, tomcat , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem