SAP Knowledge Base Article - Public

3465639 - [Onboarding] How to remove the ONB notification footer message

Symptom

How to remove the ONB notification footer message as mentioned below,

"You received this email because you are registered on SAP SuccessFactors Email Services with this email address. We respect your privacy. If you believe this email is not appropriate to you, please unsubscribe here."

 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • All the onboardee's will get email notification once the task is being assigned.
  • For example:
    1. The assign buddy email message, you can notice that the footer message says "You received this email because you are registered on SAP SuccessFactors Email Services with this email address. We respect your privacy.
    2. If you believe this email is not appropriate to you, please unsubscribe here."

Resolution

Please follow the below steps :

  1. Navigate to Manage language and download English US ‎(English US)‎ (with default labels)
  2. Now you can find the key as EMAILFRAMEWORK_EMAIL_MESSAGE_UNSUBSCRIBE_TEXT
  3. If you wish to customize or you can remove this key and upload the desired text.

Keywords

Email Notification, footer message, obx, email services, Manage Language, EMAILFRAMEWORK_EMAIL_MESSAGE_UNSUBSCRIBE_TEXT, Unsubscribe, Notification, Configure Email, Email Status , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding all versions