3465753 - Adding Goal in Performance Form Does Not Show Goal After 'Create Goal Successful' Confirmation

After receiving confirmation that a goal has successfully been created in a performance form, the goal does not show on the form.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Performance Management
• SAP SuccessFactors Goal Management
• SAP SuccessFactors Career Development Planning

1. Login to instance and navigate to Performance Tab, open the form
2. Click on Add Goal > Select Create from library
   
3. Select a goal
   
4. Select Next > Next > Save
5. "Create goal successful" is shown but the goal is not added to the form
   

This is a known issue where the goal category doesn't match correctly. For example, a performance form goal section is set to category A. However, category C is the default category in the goal plan. When creating the goal from the library, the system is trying to pull in category C (default from goal plan) instead of category A (default performance form goal section).

The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

Manually select the correct category in Step 2: Edit Goals

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

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