Symptom
Receiving the error below when trying to import a custom language pack:
"Make sure that the file has two columns; "Key" is the header of the first column and the locale code is that of the second column; and the headers are in the first row."
Environment
SAP SuccessFactors HCM Suite
Cause
Encoding of file is set to UTF-8-BOM.
Resolution
Please open you file in Notepad++ and ensure the encoding is set to UTF-8.
Also, ensure the columns are separated by comma, and only two columns exist based on the default language pack downloaded.
See Also
Keywords
manage languages, locale, language, header, csv, text editor, encoding, custom file, language pack , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , Problem