SAP Knowledge Base Article - Public

3465792 - Application error on new hire - Employee Central

Symptom

When trying to add new an employee in the employee central you are blocked by an application error, the internal logs points to: Failed to trigger HrisSync.

Environment

SAP SuccessFactors Employee Central

Cause

Invalid HRIS Sync configured.

Resolution

  1. Go to Manage Business Configuration
  2. Click on HRIS Sync Mappings

Kindly check the configuration and remove invalid mappings according to Implementing Employee Central Core - Configurable Sync Mappings.

See Also

Keywords

application, error, hire, new, employee, recruit, add,  Failed to trigger HrisSync, hris sync, , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions