SAP Knowledge Base Article - Public

3465792 - Application error on new hire - Employee central

Symptom

When trying to add new an employee in the employee central you are blocked by an application error.

Environment

SAP SuccessFactors Employee Central

Cause

Invalid HRIS Sync configured.

Resolution

  1. Go to Manage Business Configuration
  2. Click on HRIS Sync Mappings


Kindly check the configuration and remove invalid mappings according to following Guide: 

https://help.sap.com/docs/SAP_SUCCESSFACTORS_EMPLOYEE_CENTRAL/b14dd15ca58f43e0856184a740a4b212/c8fbe19d65284ea187bce3b958dd59d5.html?locale=en-US&q=hris%20sync%20mappings

See Also

Keywords

application, error, hire, new, employee, recruit, add,  Failed to trigger HrisSync, hris sync, , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions