SAP Knowledge Base Article - Public

3465864 - New Learning Home Page Dropdown Menus Open Links in New Tab/Window


When utilizing the Integrated Learning Experience (ILX) home page, there is now a drop-down menu that can direct a user to different links such as:

  • Learning Administration
  • Learning History
  • Easy Links
  • Curricula

When accessing these links, a new tab/window is opened in the browser instead of being redirected in the same window. The Learning Administration new tab can cause timeout issues.


SAP SuccessFactors Learning

Reproducing the Issue

For Learning Administration timeout:

  1. Go to Learning as an end user
  2. Make sure the ILX page is present
  3. Click the dropdown menu on the top right hand side of the Learning screen
  4. Choose Learning Administration and let it load fully in the new tab
  5. Navigate in Learning user tab and then proceed back to the learning admin side
  6. Attempt to access a record and the page will just load and eventually state that the session is not available


This is a Known Issue.


All links except Easy Links are not supposed to navigate to a new tab. This behavior will be changed in future releases. As for Learning Administration link, it will also navigate in the same window/tab and will not cause a timeout. We do not support having both the Learning User and Learning Admin session open in the same browser.

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See Also


 KI2405, LRN-161191, learning, administration, link, new, tab, window, session, invalidated, invalid, timeout, time, out, kicked, out, , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error


SAP SuccessFactors Learning all versions