SAP Knowledge Base Article - Public

3465921 - "Failed to get member list" Error occurs while opening Membership from Manage Workflow Groups Page directly


After b2405 release, under Manage Workflow Groups, when click Membership from manage workflow groups page directly, "Failed to get member list" Error will display.

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  • SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to Manage Workflow Groups.
  2. click Membership from manage workflow groups page directly without access to specific workflow groups.
  3. "Failed to get member list" Error will display and user is unable to check the Membership details.


This is an known issue after b2405 release and engineering team is working on the fix, we will update this KBA once we get the committed fix date.

Workaround for now

1. Instead of check Membership directly from manage workflow groups page, please further click specific group name to open Group Definition page.

2, In Group Definition page, click the 'Group Membership' button to check the membership details:


SF, manage workflow groups, SuccessFactors, Error, "Failed to get member list", release, PLA-46584 , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Known Error


SAP SuccessFactors HCM Suite 2405


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