SAP Knowledge Base Article - Public

3466072 - Dropdown icon not showing when creating item or classes

Symptom

When creating new items or scheduling new classes, certain fields within the "Add New" wizard have no dropdowns (for example: Item type, Facility, etc.). It's happening for all locales.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into HCM > navigate to Learning Administration >
  2. Learning Activities > Items / Classes > click on 'Add New' >
  3. Notice the field Item Type is not showing an dropdown arrow. Unless the admin clicks on the box, the values do not show up >
  4. The same issue happens either adminFioriHorizonEnabled=true or adminFioriHorizonEnabled=false.

Resolution

Our Engineering has investigated the scenario and the correction is planned to be delivered within the b2411 release version, as per the schedule available at Product Release & Road Map Information.

Please set this KBA as favorite in order to be notified on future updates to this document, as per 2171560.

Keywords

sf, sfsf, learning, administration, admin, add, new, class, item, instructor-led, instructor, led, dropdown, creation, type, facility, horizon, KI2405, LRN-161013 , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Known Error

Product

SAP SuccessFactors Learning 2405