SAP Knowledge Base Article - Public

3466072 - Dropdown icon not showing when creating item or classes

Symptom

When clicking on "Add New" for classes/items,  certain fields have no dropdown. The item type, facility etc. This happens for all locales. This behaviour has been noticed after 1H 2024 release.

Environment

SAP SuccessFactors Learning 2405

Reproducing the Issue

1. Login to BIZX

2. Access Learning Administration

3. Learning Activities>Items/Classes>Click on Add New

4. Item Type is not showing dropdown arrow. Unless you click on the box, the values do not show up

Resolution

Our Engineering team is currently investigating on this matter and will update this KBA based on the progress. To receive updates, please mark this KBA as a favorite by clicking the star icon in the top right corner.

Keywords

dropdown, item creation, class creation, item type, facility, values not showing, 1H 2024 , KBA , LOD-SF-LMS-ITE , Items , Known Error

Product

SAP SuccessFactors Learning 2405