SAP Knowledge Base Article - Public

3466072 - Dropdown icon not showing when creating item or classes


When clicking on "Add New" for classes/items,  certain fields have no dropdown. The item type, facility etc. This happens for all locales. This behaviour has been noticed after 1H 2024 release.


SAP SuccessFactors Learning 2405

Reproducing the Issue

1. Login to BIZX

2. Access Learning Administration

3. Learning Activities>Items/Classes>Click on Add New

4. Item Type is not showing dropdown arrow. Unless you click on the box, the values do not show up


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dropdown, item creation, class creation, item type, facility, values not showing, 1H 2024 , KBA , LOD-SF-LMS-ITE , Items , Known Error


SAP SuccessFactors Learning 2405